Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from WaaS.

WaaS is committed to respecting and protecting the privacy of visitors to our web sites as well as the privacy of our actual customers. You will be able to access most parts of the Website without registering any personal data with WaaS. Certain functions of the Website require that you provide certain information about yourself, such as the page where you Request a Quote for your website or purchase a plan, where you will be requested to provide us with your personal information.

 

1. What personal information we collect

When you Buy any Plan from WaaS services, you provide us with both contact and payment information. Contact information typically includes your name, address, and phone number. The payment information typically includes your credit card number.

While you are a WaaS customer, we manage information with regard to your account status, choice of services, and customer logs. In addition, we may store customer’s electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

 

2. Why we collect it

We use the contact information you provide us to establish our service for you. We use payment information for payment processing purposes only. We create and maintain other information such as customer account status, choice of services, and customer logs in the normal course of providing service.

WaaS may share customer information with selected partners/third parties when it is necessary for the completion of any transaction or for the performance of any contract, or when we have sensible business reasons for doing so.

We will not otherwise disclose customer personal and account information unless we have reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of WaaS, our customers, or others, or where WaaS has a good faith belief that the law requires such disclosure.

 

3. How long we retain your data

WaaS retains personal data for as long as necessary to be able to provide you with our services. For example: If you are subscribed to our plan, we will store your information for as long as is necessary to manage your subscription, i.e. until you cancel your subscription. If you have had continuous communication with our customer service, we will store the information you’ve provided for as long as is necessary to manage your inquiry.

 

4. Security of your information

To help protect the privacy of data and personally identifiable information you transmit through the use of our website, we maintain physical, technical, and administrative safeguards. We update and test our security technology on an ongoing basis.

We restrict access to your personal data to those employees who need to know this information to provide services to you or to administer our systems. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information.

To ask questions or comment about our Policy and our privacy practices, contact our group privacy team at:

WaaS Privacy Team

204/A, Orchard Homes, Satiana Road.

Faisalabad, Pakistan

info@waas.pk

+92 320 111 WaaS